We guarantee quality products and service. Your satisfaction is our first priority. We will replace any bottle of wine that is damaged or flawed that was purchased through our website. Wines purchased through retailers must be returned to the retailer. We ask that you return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the products are corked or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Weather damage may include leakage, freezing, and/or corks pushing. Please be sure to check shipping destination weather conditions before placing your order.
To arrange for the return of corked or flawed products, please send an email to: firstname.lastname@example.org